§34 Support & CX
NPS Diary
Cluster open-ended NPS comments weekly. Surface emerging themes, route specifics to owners, draft the Slack post.
How it works on Open Hive
- 01
Create an Open Hive account
Sign up in seconds and spin up your hive. Your Queen and Workers are ready the moment you land.
- 02
Run this playbook
Launch NPS Diary with one click. Connect the tools it needs - secrets stay in your vault, never in the agent’s memory.
- 03
Review and monitor
The Queen drafts; you approve. Every step is logged with cost and outcome, so you can watch progress and tighten the spec where it matters.